---
title: Where is my order?
description: Where is my order?
---

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1. [Turntable Lab Knowledge Base](https://help.turntablelab.com/knowledge-base?hsLang=en)
2. [Ordering and Shipping](https://help.turntablelab.com/knowledge-base/ordering-and-shipping?hsLang=en)

# Where is my order?

## Please allow 1-3 business days for processing before we ship your order. When it ships, we will email you tracking info.

- If you can't find your tracking email, please check your spam folder just in case. Depending on the size of your order you may receive multiple emails with different tracking numbers.
- If you have an account you can login and check the status of your order. You can also email us for tracking info if you can't find it.
- If there is no movement on your tracking information for seven full business days, please email us and we will do our best to help. Please wait seven full business days before contacting us.

- [Ordering and Shipping](https://help.turntablelab.com/knowledge-base/ordering-and-shipping?hsLang=en)
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- [Miscellaneous](https://help.turntablelab.com/knowledge-base/miscellaneous?hsLang=en)
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- [Pre-Orders](https://help.turntablelab.com/knowledge-base/pre-orders?hsLang=en)
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- [International Orders](https://help.turntablelab.com/knowledge-base/international-orders?hsLang=en)
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